The seller undertakes to ship the products ordered as soon as possible and under optimal conditions of security and protection.
You can follow the delivery of your parcel by following this link and providing you with the tracking number received by email: parcel tracking
Packages are shipped via colissimo within 24 to 48 working hours. The seller undertakes to ship the products within a maximum period of 4 working days following the validation of the order. The shipping time may vary depending on the availability of the products and the place of delivery.
The seller offers different shipping methods depending on the destination and the weight of the products. The shipping methods available are specified during the validation of the order.
Shipping costs are the responsibility of the buyer and are specified during the validation of the order. Shipping costs may vary depending on the shipping method chosen and the destination.
The delivery of the products is carried out by the carriers selected by the seller. The seller cannot be held responsible for delays or loss of products attributable to carriers. In the event of non-receipt of a package within 12 working days, the buyer is invited to contact the seller.
PLACE OF DELIVERY
The seller ships the products to mainland France, Corsica and the countries of the European Union. For any delivery outside these areas, the buyer is invited to contact the seller to obtain a delivery quote.
RECEIPT OF PRODUCTS
The buyer is invited to check the condition of the products upon receipt of the delivery and to report any damage or defect within 14 working days. After this period, the products will be considered as compliant and accepted by the buyer.
CHANGE OF SHIPPING POLICY
Seller reserves the right to modify this shipping policy at any time without notice. The modifications will be applicable to any order placed after they are put online. It is therefore recommended that the buyer regularly refer to the shipping policy in force on the orbeez-gun.fr website.
APPLICABLE LAW AND JURISDICTION
This shipping policy is subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.